Now that I think about it, maybe I should of waited until I talk to Brian. And just to state a fact, I was not rude to anyone, and I did not have an attitude on here or in the store while talking to the manager. Until the manager started pulling bull**** excuses and would not go and get the owner, then I started to get a little pissed and frustrated. All n all, hope everything gets worked out. And Bob's is a great place to go. And so is ITP, maybe it was just me, I Dono.
Brian should have came out and told him no deal if he was there. That way there wouldn't have been any room for all this crap. Might be something to consider if this happens again with another customer.
Here's the bottom line, a customer comes in the store claiming to have made a deal with my boss at the gun show. The deal seemed a little far fetched, so naturally, I had to verify with my boss. Upon learning that my boss made NO SUCH deal, I very politely told that customer that we weren't going to be able to do it, sorry for the confusion. However, OP would not take NO for an answer, DEMANDING that we do the deal. Cool heads can only stay cool for so long but at no point did mine surpass luke warm. Sorry about the misunderstanding OP.
Brian was in a meeting. I wasn't at the gun show. The shop is not the gun show. Just because a gun is 2 dollars at the gun show doesn't mean it's 2 dollars at the shop. I explained to you that we occasionally get "special" prices on certain guns for the gun shows. This is besides the point anyways. This will be my last post on this matter. My girlfriend wants me to come to bed. Now she's pissed at me. Damnit. Goodnight everyone.
Matt... For one if that is u, on here you are still calling me a liar. And again, I made the deal with Brian, not you, so you wasn't there to know what kinda deal Brian and i made. As I told u the other day, the PPQ was only marked at $530.99, that's less then my gun new. But with the deal "we" made, he was offering me $470 for mine, plus the $60 means ? Do the math. I wouldn't lie about a few dollars, its the fact that if he didn't wanna do the deal he made with me. Then if he would of came out and talked to me and told me that. It would of been fine, done and over. And for the record, I never went back and forth between ITP and Bob's like that, once Brian said $60, I went to the ATM and got the cash out. I'm not that kinda person.
Wow, assume much?
How can you say "he got screwed on a gun deal"? All you have is the o.p.'s side of the story! I can assure you there is more to it!
The southside is "a crappy part of town"? You know the o.p. said he lives close by.
The o.p. didn't say he went there to "pick up a gun"!He said he went to SEE IF the gun he wanted COULD be ordered! It COULD NOT! The DEAL was over at that time! (if you believe he o.p.)
The o.p. WAS NOT PROMISED ANYTHING! He said he was told to come into the shop to SEE if it could be ordered, and if so the deal could happen!
It's irritating to see people make up things that are not in the original post!
You are right that IF someone gets "screwed" by a store, they absolutely have the right to complain, even on a public forum! But don't you think you should try to work out your difference with the owner before doing so?
If what the o.p. said is true, then you are right In saying that the owner should "sweeten the pot". I can assure you that IF anyone representing ITP did anything wrong, BRIAN would definitely take care of the problem AND the customer! I've seen him go to extremes to make customers happy, even when the customer is the one in the wrong!
How about waiting to hear both (or more) sides before passing judgement!
I have two questions.
Why does this thread exist? (Panties in a Bunch)
Is it worth reading? No
lol
I am sick and tired of people starting threads and complaining about bad business when they don't have the balls to talk to the business first.
According to Biggie and Matt, he tried to talk to the owner who was working on the water heater, on his way out, in a meeting?
As with fish, problems that are allowed to linger become stinky... This could have been nipped in the butt immediately and without doubt. The lack of access to the person whom Biggie believed he had a deal has seemingly contributed to Biggies frustration. A designate of the owner was not going to alleviate this problem, real or imagined.