I did a little research on your posts. You stripped the camo finish off the buttstock by using a solvent to clean the shotgun.
First of all, your issue (if you have a legitimate gripe) is with Mossberg, not Bradis.
Second, you're ticked at Mossberg and rather than focusing on them, you've decided to nuke Bradis and anyone else who defends them (me).
Third, only an idiot cleans a camo dip with a solvent.
Good day.
I will say that after this experience and the attacks by their minions they have lost a customer in me, my father, and a coworker I just spoke to... If they had just said they were busy that would be one thing that I could understand, but the fee is ridiculous.
I am HUGE on good customer service and I will pay more or drive farther to give my money to people like Top Guns or Indy Trading Post after this experience. I will also have no problem voicing my now spoiled opinion of Bradis, and as you said, why would they want even one unsatisfied customer? And obviously I had given them business before on multiple occasions and would have continued to do so until this BS.
I applaud you for your view on customer service!
I will say that after this experience and the attacks by their minions they have lost a customer in me, my father, and a coworker I just spoke to... If they had just said they were busy that would be one thing that I could understand, but the fee is ridiculous.
I am HUGE on good customer service and I will pay more or drive farther to give my money to people like Top Guns or Indy Trading Post after this experience. I will also have no problem voicing my now spoiled opinion of Bradis, and as you said, why would they want even one unsatisfied customer? And obviously I had given them business before on multiple occasions and would have continued to do so until this BS.
I applaud you for your view on customer service![/Q
Oh my gosh! You were wronged in your eyes one time and you come on here *****ing about it? If I *****ed on a fourm about every little thing that I didn't like about a store I would not have time to get anything done.
I was in a shop a year ago and was 2nd in line to be helped when they were done the clerk just walked away. Then another clerk came up and stood right in front of me and started doing paper work without even saying, can I help you? He acted like I wasn't even there. After about 10 minutes I asked him if we would bother to wait on me.
My point is, I never *****ed about it here or anywhere else (until now). I still go to this same shop as I have for years. One bad customer service from one employee does not turn me off. As other have stated you should have got off you butt and found the receipt yourself. Why complain here because Bradis did not want to waste time looking up something for you for free, are you special? Oh that's right, you're a cop, you expect it to be done for free for you don't you?
Sorry about the rant and I did not mean that last sentence against all cops, just the one's that do expect special treatment.
If you recently purchased the Mossberg from Bradis, why did you not take the firearm back. We would have gladly shipped it back to Mossberg or had it repaired.
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Why wouldn't they store customer info on gun purchases?
Boy.. The snarky Bradis minions are strong on this forum...
that's right, you're a cop, you expect it to be done for free for you don't you?
Sorry about the rant and I did not mean that last sentence against all cops, just the one's that do expect special treatment.
Camo guns: Caution should be exercised to avoid exposure of camouflage pattern to strong solvents.
I never blamed Bradis for the camo dip..... Please point out where I blamed them for the weak dip....
Right! You blamed Bradis for wanting compensation to be your personal secretary.
I like puppies and bacon