Some insurance companies try to pay out wholesale if they total out your vehicle. I was told by USAA not to except that sort of settlement. My car was paid for so if it is totaled I just want them to replace it with the same year, make and model. 2003 Jetta is what I've been driving.
Insurance companies don't replace anything, they don't fix anything, they just pay for stuff.
You'll get a check for a 2003 Jetta. They won't buy you another vehicle. Too much liability involved.
As far as the "wholesale" thing goes, they are supposed to pay what your vehicle is worth in whatever condition your vehicle is in with same mileage, etc... at the retail level.
if you car is a POS, they won't give you the same amount they would if it were in pristine condition.
The problem is most people think of their POS car as pristine and want full overblown Kelly Blue Book value and think they are being shafted when they don't get it.