Compatriot G
Expert
Except that dispatchers are telephone operators. We pay them to take calls and dispatch the appropriate resource based upon the call. We pay police to investigate proported crimes, expecially those in progress.
The last thing we should want is for a felon to get away because the call is being screened by the dispatcher.
Okay, so a dispatcher gets a call of a robbery in progress. Once they dispatch the location of the call, would it hurt to try and get some more info from the CP? Things that might help the officers as they are in route to the call? Things like a description of what is happening? Description of a suspect, etc.? My cousin is a dispatcher. When it comes to calls concerning violent crimes, I know he tries to get additional information that will give the officers some idea what is going on before they arrive on scene.