Problems with gemtech customer service? Where's my can!?

[Goodcat]

SITUATION RESOLVED!!!!

In the end, big -1 to Gemtech for the situation in the first place. Bigger +1 to this new CEO who had no excuses, only disgust at the way things had been going. He took care of the situation RAPIDLY after hearing about it, didn't charge me a dime for $150 in repairs with brand new baffles, sent me a brick of subsonic .22, stickers and a hat, and even returned the $20.00 bill I sent for return shipping. The end all was that there was no excuse, they should have communicated. He assured me that this sort of situation WOULD NOT happen like this to anyone again, and I wholeheartedly believe him.

 

[Stainer]

Awesome! Glad to hear it got resolved! We should do some side by sides! Gemtech vs Thompson Machine!

 

[Car Ramrod]

I'm curious as to whether or not you ever received a response from the ATF.

 

[dubsac]

now goodcat get those baffles dirty

 

[Goodcat]

I'm curious as to whether or not you ever received a response from the ATF.

Negative, I put a link to this thread in my email to them, I assume they either ignored my email, or noticed since that it was being resolved finally.

Stainer - I'm down, let's do some video with the .22 through the 9 AAC , vs. these two!