I don't think that Wyatt's gets much slack around here other than from their longtime customers.
I shopped at the old store a few times and always enjoyed it. The staff were friendly and helpful and the prices were reasonable. Miles is always ready for a chat. He even showed us around the new building while it was under construction and explained all the features they were building into it.
Frankly, I'm at a loss as to how they're paying the bills on the new store. The place looks great, but the couple of times I've been in there they've had nothing but empty shelves.