Every gun shop I've been to has had dud employees. But, every shop I've been to has also had great employees as well.
Right now during what I can only describe as a trying time for all and any that are gun enthusiasts either as customers or sellers we should be giving each other at least some consideration.
I've found most bad employees are relatives of the owner. No one else would hire them, he had to.
Oh forgive me for having been raised to expect courteous service.
Is it that awful to point out the lack thereof on a board of like-minded consumers/retailers in hopes that it may open some eyes?
Or should I just shut the hell up and not let them know that they are walking away from sales?
Poor reputations like those of used car salesmen and lawyers are earned. Are you saying we should all help our merchants fall into the same category with "well mannered" silence?
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They are the way they are mostly because of the people they deal with every day.
I hear all the time about bad experiences people have at local gun shops.. the "salespeople" tend to be rude, condescending know-it-alls. Not all of course, but a great deal of them to be sure. I normally blow it off, well, until today...
It happened yet again, to me.
If I had a f'in dollar for every time I asked about a specific (firearm, holster,ammo, etc), even if it's on their shelf, and was met immediately with: "Oh no, you don't want that, that's a big, heaping POS. What you want is (insert whatever the hell I pull out of my f'in bin, pocket or holster)", I'd have all of those items that I should or should not have considered!
It's not even a premature up-sell, sometimes the "gold" they present is even less expensive that what I'm looking at. It seems seems to me that more often than not, their personal preference supersedes whatever it is that I am looking at/for.
As an enthusiast/collector for often longer than they've been alive, it gets irritating- who in the F is someone, who wants my cash, to immediately tell me that an item, that might be perfect for my collection/use, is not what I want?
It's not their job to assume what I want, it's their job to find out what I want! Amirite?
I wish these were isolated incidences, but it happens all over in Indy and I'm no stranger to retail sales. The only LGS (outside of a big box) that I felt someone wasn't trying to talk me "into" or "out of" a firearm was that wonderful little place in Paoli near our cabin (the name escapes me at the moment).
</rant>
Sorry, don't mean to dump- but am I alone here in this frustration? Anyone else tired of being treated like an idiot rather than a customer?
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They are the way they are mostly because of the people they deal with every day.