The ONLY shipper in the universe is UPS.
I've had horrible luck with UPS. FedEx has never let me down. I had a similar experience with UPS delivering ammo.
I ordered 1500rds of ammo and it came in one box requiring adult signature. When they dropped it off, the put it in the garage as the door was open but never rang the bell for my wife to sign. She just happened to see it sitting there after the drop.
One side of the box was crushed and taped closed. It had two big yellow stickers that stated, "RETURN TO SENDER". I was the recipient...
I counted out the ammo and was only 2 rounds short so I didn't bother with a claim but did let the shipper know about it.
FedEx Ground any time I can from now on.
And then there was the time I was driving out of the neighbor and found a box in the street. Picked it up only to see another box about 50 yards farther along. I picked it up a well. Then I saw the UPS truck turning into a cul de sac with the back door open and another box about to fall out. I gave the driver the two boxes and told to close the damned door.