I will continue to shop PSS. I've had mixed experiences at most of the LGS(s) around Indy. Bad day, busy, whatever, it happens. I don't take it personally.
Regarding the OPs concern regarding the 2 box limit. I can see both sides. Glad he got what he needed, but I don't know that I would take a stand to not shop there any longer. To each his own.
I agree. The only gunshops that I have not had at least one bad day at are the ones that I don't go to often.