lost sale

[12many]

Walked into a shop today on my way home from work to see if I could leave some money there. The Chiappa M92 style .22lr caught my eye as I have one of the 1911 versions. It was priced at what I thought was a fair price and I thought if it felt good I would buy it. I stood in front of the counter for at least 10 minutes and nobody helped me. Then as I am standing there a couple walks in someone asks them if they can help them. They say they are looking for a .22, he brings them over and starts showing them one. Even steps in front of me to grab a protector for the glass top and never once asks me if he could show me something. I stand there for another 5 minutes or so thinking he would ask if he could show me something, but it never happened. So after 15-20 minutes of lingering around the Chiappa and never getting to hold it I leave. I try not to rant or complain too much, and I don't frequent LDS's that much, but when I do go in I usually make sure I have plenty of cash so I don't regret getting what I feel is a good deal. This shop is/can be on my way home from work, but it will be awhile before I go back in there again. Sorry had to get this off my chest.

 

[mikefraz]

I'm assuming that you don't have a beard, didn't wear a camo/flannel shirt, and haven't spent $10,000+ there this year. It seems that if you aren't doing those things that I listed, you're basically invisible in most gun stores these days. I can't get a salesmen to even look at me when I go into a LGS the past few times. Maybe it's because I dont exude "gun guy".

 

[Brandon]

Walked into a shop today on my way home from work to see if I could leave some money there. The Chiappa M92 style .22lr caught my eye as I have one of the 1911 versions. It was priced at what I thought was a fair price and I thought if it felt good I would buy it. I stood in front of the counter for at least 10 minutes and nobody helped me. Then as I am standing there a couple walks in someone asks them if they can help them. They say they are looking for a .22, he brings them over and starts showing them one. Even steps in front of me to grab a protector for the glass top and never once asks me if he could show me something. I stand there for another 5 minutes or so thinking he would ask if he could show me something, but it never happened. So after 15-20 minutes of lingering around the Chiappa and never getting to hold it I leave. I try not to rant or complain too much, and I don't frequent LDS's that much, but when I do go in I usually make sure I have plenty of cash so I don't regret getting what I feel is a good deal. This shop is/can be on my way home from work, but it will be awhile before I go back in there again. Sorry had to get this off my chest.

Sounds like a shop on the far east side.

 

[VERT]

Weird. Come to Seymour. The local shops here will take your money. While you are at it stop and have lunch. I promise you I have never seen a no guns allowed sign in Jackson County.

 

[Wes225]

So...you're complaining because you stood there and didn't ask to see it...

...what

 

[Ninja1310]

So...you're complaining because you stood there and didn't ask to see it...

...what

It's not normally the customer that's supposed to do the work.

 

[iChokePeople]

Did you consider trying to get someone's attention? I've found that, "hello" and "excuse me, could you show me that (insert gun here)?" seem to work well for me.

 

[jcwit]

I'm well aware of what a LGS is, but just what is a LDS?

But then WMYH&FYB

 

[DanVoils]

Which store is this?

 

[Manatee]

If I'm in a restaurant and the waiter doesn't see me, he'll hear me when I ask for his attention. Or his manager will.

Sometimes you just need to speak up.

Or....on the other hand, if they asked you if you needed anything when you came in the front door and you said "I'm just looking around"...perhaps you created the condition to which you were subjected?

Sorry it didn't work out for ya, but speak up next time. Squeeky wheels get the grease.

 

[Rob52pars]

If you have a mouth, use it. I do.

 

[Classic]

Latter Day Saints?

 

[Wes225]

It's not normally the customer that's supposed to do the work.

Ah, When I want something I usually try to be vocal about it, avoiding looking like a window shopper.

 

[Gunaria]

I'm well aware of what a LGS is, but just what is a LDS?

But then WMYH&FYB

Long Dong Silver's

 

[88GT]

Ah, When I want something I usually try to be vocal about it, avoiding looking like a window shopper.

It makes sense from a customer's point of view, but from a sales point of view, it's entirely the wrong way to do business.

 

[Que]

Why do you think they ignored you?

 

[pitbulld45]

I agree op should have said something but after 20 minutes the salesman should have figured it out. When I want a persons money I go to them and try to get it.

 

[CitiusFortius]

Ah, When I want something I usually try to be vocal about it, avoiding looking like a window shopper.

LOTS of window shoppers in the gun world. It's really not that hard to say "excuse me sir"

Sick of people expecting clerks to be mind readers...Since they offered help to the couple, this one seems to be on you.

 

[anifong]

Seems he was waiting for an acknowledgement from the salesman, maybe the guy looked busy. I've found that some gun shops for whatever reason sometimes require a more aggressive approach on my end.

 

[Ninja1310]

LOTS of window shoppers in the gun world. It's really not that hard to say "excuse me sir"

Sick of people expecting clerks to be mind readers...Since they offered help to the couple, this one seems to be on you.

Why is it the couple were offered help and not OP? I have no problem speaking up when this stuff happens to me but it still doesn't change that it was improper customer service.