Is It Good For The Gun Cause To Bash Suppliers On The Open Internet?

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    DoggyDaddy

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    I never do blind searches, nor use internet rants by disgruntled people either. I seek out those that know what they are talking about. Kind of like how members here seek out HVAC advice from CM, I look for authoritative information not opinions of the masses.

    Do you not see incentives to give good reviews everywhere? I sure do…
    What would be my incentive for leaving a review of a restaurant (good or bad)? What would be my incentive for leaving feedback for a buyer or seller on INGO? What would be my incentive for leaving feedback for a seller on ebay? I'll tell you. I have no incentive for any of these things.
     

    edporch

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    There's nothing wrong with "bashing local purveyors of ranges, supplies, and training", AS LONG as what is said is the truth and an accurate account.

    I realize that every purveyor will likely have SOME negative reviews because there's always customers that are impossible to please.
    BUT when I see a pattern of several customers saying the same thing, that is valuable info to me as a potential customer.
     

    Ingomike

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    OP:
    go back to the politics forum with your pseudo-socialist demands about what people on INGO should be allowed to post or start a thread about. Are you the owner? A mod? If you disagree with something/someone then why is it so important to you to stop/silence it?
    ridiculous
    I have clearly explained why and made no personal attacks. You completely misstate my point explained clearly in my posts. Not trying to silence anyone, never made such a statement. It is important because we don’t have so many options for folks to go shoot that we can let petty grievances be lodged without comment. Maybe you do.

    It is very funny that a week or so ago I was defending Bobcat from a petty charge and some mods liked my posts, but this week I am using the same defense of SPB and the story is different.

    What really is ridiculous is the thin skinned nature of so many here.
     

    DoggyDaddy

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    It is very funny that a week or so ago I was defending Bobcat from a petty charge and some mods liked my posts, but this week I am using the same defense of SPB and the story is different.
    Perhaps that's because more INGO members have had negative experiences with SPB than they have with Bobcat. That's kind of the point of reviews. You look at the aggregate and trends and form an opinion from there if you have no personal experience with the vendor.
     

    NHT3

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    So people shouldn't share bad experiences about a company because they sell guns or gun related stuff? Bad customer service should be spelled out whatever industry it is in, just as good customer service should be highlighted. I think the gun community does a good job of doing both.
    I'm just saying that sometimes people get butthurt about something trivial and take to the internet.. If a company is hosing their customers they will eventually remove themselves from the marketplace. You can see from the responses here that nearly everyone has a different opinion about grievous the offense mentioned is. Someone that spends a million dollars to furnish the public a place to shoot indoors deserves a little slack IMHO.. If you don't like their policies don't patronize them but I think trying to convince everyone else not to go is like shooting yourself in the foot.
     

    Expat

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    Most of us that have been around for awhile are pretty good at filtering complaints. I have seen several people over the years that posted on the 1911 forum (usually someone with 1 or 2 posts) that wants to complain about someone like Les Baer. He is upset because he took his new 1911 apart and now it doesn't work but it did before and Les had the temerity to suggest he didn't put it back together right and that was just unpossible. So he thinks he is going to get a bunch of support that the problem is Les or the pistol. It usually doesn't turn out that way.
     

    MCgrease08

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    If a gun dealer sold you a known bad gun they should be bashed. A published $5 charge in the transaction not so much…
    Who decides where the line is and what warrants "bashing" and what doesn't?

    The devil lies in the decision making.
    I find the whole Yelp review model to be of very limited value. The reason is, drum roll, most people are too stupid to be qualified to provide reviews. Look at the points of recent complaining here, for example.
    I'm sorry, but this sounds an awful lot like the narrative we're hearing from the elitist health "experts."

    I can't get behind this line of thinking in any way. Stupid people have a right to be stupid and to let the world know how stupid they are. It's up to the individual to evaluate how stupid they find something to be. It's no man's right to decide for another what he can and can't say.
     

    DoggyDaddy

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    Someone that spends a million dollars to furnish the public a place to shoot indoors deserves a little slack IMHO.. If you don't like their policies don't patronize them but I think trying to convince everyone else not to go is like shooting yourself in the foot.
    Do you (or Mike) extend the same courtesy to Walmart? I mean, they spend billions of dollars to provide low-cost options to consumers, provide employment (with decent benefits) to local people, etc., but yet there's no shortage of Walmart bashing here on INGO. What's the difference?

    Edit: Rhetorical question... "But cheap Chinese crap!"
     

    Ingomike

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    Perhaps that's because more INGO members have had negative experiences with SPB than they have with Bobcat. That's kind of the point of reviews. You look at the aggregate and trends and form an opinion from there if you have no personal experience with the vendor.
    Have you looked at what they define as negative experiences? An annual $5 charge and asking for ID are the most recent. There was the overzealous RO that was bad but it sounds like management got involved. As I asked yesterday, I’ll bet some members would get pretty hot if I alleged petty complaints about their favorite gun store…
     

    DoggyDaddy

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    Have you looked at what they define as negative experiences? An annual $5 charge and asking for ID are the most recent. There was the overzealous RO that was bad but it sounds like management got involved. As I asked yesterday, I’ll bet some members would get pretty hot if I alleged petty complaints about their favorite gun store…
    That's why it's up to the people reading the review to discern what seems credible and what doesn't. And again, I look at trends. I'll go back to my example that I used earlier... If 90 out of 100 reviews are good (or bad) but 10 are bad (or good), I'm gonna go with the majority opinion if I don't have any direct experience myself. I'm not going to claim (as you have) that the 90 just don't know what they're talking about (with that whole margarine and Log Cabin syrup analogy).
     

    stocknup

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    If it were a business of mine that I found out some were leaving or sharing negative reviews about , it would make me take a look at my practices /policies to see if there is room for improvement ...........
    If it appears as an isolated incident, I`m sure I would ignore it to a point .........More complaints than should be ? Maybe there is a problem .
    Surely the companies and businesses are thick skinned enough to look at it as positive criticism .
    I leave feedback and reviews quite often ..........Positive and Negative as warranted . ( I thought that is why most sites have a "Reviews" section ? )
     

    MCgrease08

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    Have you looked at what they define as negative experiences? An annual $5 charge and asking for ID are the most recent. There was the overzealous RO that was bad but it sounds like management got involved. As I asked yesterday, I’ll bet some members would get pretty hot if I alleged petty complaints about their favorite gun store…
    The bottom line is that you (the universal you) are not in control of what other people do.

    I just had this conversation with my 10 year old literally five minutes ago. She was whining and complaining that her brother "promised" her he would go outside and play with her. Then he didn't. She told me I had to "make him" come outside and play with her.

    But that's not how life works. Only tyrants think they can forcibly make people do things they don't want to do on their own.

    Put another way, "those convinced against their will are of the same opinion still."

    You're spitting into the wind my friend. Save your energy.
     

    Ingomike

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    Who decides where the line is and what warrants "bashing" and what doesn't?

    The devil lies in the decision making.

    I'm sorry, but this sounds an awful lot like the narrative we're hearing from the elitist health "experts."

    I can't get behind this line of thinking in any way. Stupid people have a right to be stupid and to let the world know how stupid they are. It's up to the individual to evaluate how stupid they find something to be. It's no man's right to decide for another what he can and can't say.
    Who decides is the poster. We should not bash 2A suppliers for petty things. I hope this thread will make some think about was the slight they felt worth the damage they can do to a 2A supplier.
     

    DoggyDaddy

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    If it were a business of mine that I found out some were leaving or sharing negative reviews about , it would make me take a look at my practices /policies to see if there is room for improvement ...........
    If it appears as an isolated incident, I`m sure I would ignore it to a point .........More complaints than should be ? Maybe there is a problem .
    Surely the companies and businesses are thick skinned enough to look at it as positive criticism .
    I leave feedback and reviews quite often ..........Positive and Negative as warranted . ( I thought that is why most sites have a "Reviews" section ? )
    ^^^This. Totally this.^^^
     

    DoggyDaddy

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    Who decides is the poster. We should not bash 2A suppliers for petty things. I hope this thread will make some think about was the slight they felt worth the damage they can do to a 2A supplier.
    Or maybe the 2A supplier should strive to make sure they do the best they can to make sure their customers don't have a negative experience. Of course there will be people that just can't be pleased. I worked in retail and the restaurant business early on in my working years, so I know the difference. That's why it's important to look at trends. But people should not be silenced because of that.
     

    MCgrease08

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    Who decides is the poster. Agreed. We should not bash 2A suppliers for petty things. If the poster is the one that decides then there is no "we." Only he. (Or her). I hope this thread will make some think about was the slight they felt worth the damage they can do to a 2A supplier.
    Unless someone asks for your opinion, you don't get a vote.

    I'm not trying to be argumentative here, but this seems to be the core element you're overlooking.
     

    Ingomike

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    Do you (or Mike) extend the same courtesy to Walmart? I mean, they spend billions of dollars to provide low-cost options to consumers, provide employment (with decent benefits) to local people, etc., but yet there's no shortage of Walmart bashing here on INGO. What's the difference?

    Edit: Rhetorical question... "But cheap Chinese crap!"
    To me the difference is there is a plethora of retailers but precious few places to shoot, particularly in the city. And everybody usually loves their gun store, visitors not as much…
     
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