CDNN?
$6.99 SHIPPING ANY INTERNET ORDER!
I quit doing business with CDNN about 16 years ago, when they tried to screw me. This was after the gun ban of '94 they had advertised pre-ban Feather 9mm's with collapsible stocks. I ordered 5 of them. When they came they were post bans with non-collapsible stocks. I called and the person I spoke with told me that the ad was wrong and they should have been listed as post-bans. I told him I didn't want them and that I was going to send them back. He said no problem, but when I asked him how they were going to refund me the cost to ship them back, that's when things changed. He stated that I would have to pay the cost to ship them back. I told him that since it was not my mistake that I shouldn't have to be the one to pay for the return shipping. He stated that if I didn't want them, then I would have to pay to send them back. I again stated that this was their mistake and I shouldn't be the one to end up paying for receiving something that I didn't order. He began to get angry and raising his voice. I couldn't believe what I was listening too. It wasn't until I threatened to contact my credit card company and have the charges reversed that he finally agreed to refund the cost of having to ship them back. Like I tried to explain to him," Why should I have to pay for your mistake." This was no way to treat a customer. I told him before I hung up that I'm sure he doesn't care, but even though I'm a small time customer compared to some larger dealers that they deal with, I would never buy from them again. I've been true to my word.
I just remember businesses that don't treat customers like they should. They don't have a monopoly and shouldn't act like one. Plenty of other places to buy stuff from. Chances are that guy doesn't even work there anymore, but I'll continue to look elsewhere for stuff I want. There was no need for him to act that way and be such an a**hole. Would you have paid the money to ship all those back?