Once I was in PSS looking for a .22. After looking at the ones on the rack I asked about a model he didn't have. Bob looked it up in the distributor catalog and quoted me a price right on the spot, didn't even pull out a calculator. Another time I called about another gun, they didn't have anything on the rack so one of employees looked it up and gave me a price over the phone. No hassle, no speech about how long thinks take, etc. Its been a while (~6 years and ~3 years) but I imagine he'd do the same now.