Bought an sr9c in August.
First trip out had 8 FTFs out of 80 rounds with Remington UMC 115gr FMJ. Put the gun away and shot my Makarov to remember how a trustworthy gun shoots.
Took the sr9c home and lightly polished the feed ramp. The next outing the gun shot better... only 3 FTFs out 100+ rounds of a variety of good range ammo such a WWB, Blazer, etc.
Polished the feed ramp some more (to a bright shine).
Gun functioned well for a few months. Then came the trigger reset issues.
Worked on the trigger to get it loosened up. The trigger reset problems seemed to resolve.
Went to Eagle Creek Pistol Range 3 weeks ago and all of the problems were back. FTFs and trigger reset problems.
One of the range officers at ECPR said he thought the gun might be "dry" and needed better lubrication. Took the gun home and cleaned it thoroughly and oiled it more than I usually would.
Returned to ECPR the following Sunday and encountered the same problems. FTFs and trigger reset hang-ups.
Called Ruger and they were very concerned. They sent me an overnight shipping label for UPS. I shipped the gun to them on a Monday and received it back on Thursday with a note that they had replaced the trigger assembly and "repaired" the barrel. When the gun arrived back from Ruger it had scratches all over the trigger guard from rubbing against the magazines because they didn't wrap the gun properly for shipping.
Emailed them pictures of the damage and they offered their apologies and said they would replace the gun if I wanted. Trying not to be unreasonable, I declined and asked them to send me a couple of mags instead, which they agreed to.
Returned to ECPR today and the FTFs were as bad as ever. 6-7 FTFs in less than 100 rounds until I finally put the gun away and AGAIN, shot my Makarov to remember what shooting a trustworthy pistol is like.
So, in spite of how nice Ruger customer service has been, I have my first Ruger... and my last Ruger.
I hope they respond well to my request for a full refund so I can buy a 9mm EDC that I can trust.
First trip out had 8 FTFs out of 80 rounds with Remington UMC 115gr FMJ. Put the gun away and shot my Makarov to remember how a trustworthy gun shoots.
Took the sr9c home and lightly polished the feed ramp. The next outing the gun shot better... only 3 FTFs out 100+ rounds of a variety of good range ammo such a WWB, Blazer, etc.
Polished the feed ramp some more (to a bright shine).
Gun functioned well for a few months. Then came the trigger reset issues.
Worked on the trigger to get it loosened up. The trigger reset problems seemed to resolve.
Went to Eagle Creek Pistol Range 3 weeks ago and all of the problems were back. FTFs and trigger reset problems.
One of the range officers at ECPR said he thought the gun might be "dry" and needed better lubrication. Took the gun home and cleaned it thoroughly and oiled it more than I usually would.
Returned to ECPR the following Sunday and encountered the same problems. FTFs and trigger reset hang-ups.
Called Ruger and they were very concerned. They sent me an overnight shipping label for UPS. I shipped the gun to them on a Monday and received it back on Thursday with a note that they had replaced the trigger assembly and "repaired" the barrel. When the gun arrived back from Ruger it had scratches all over the trigger guard from rubbing against the magazines because they didn't wrap the gun properly for shipping.
Emailed them pictures of the damage and they offered their apologies and said they would replace the gun if I wanted. Trying not to be unreasonable, I declined and asked them to send me a couple of mags instead, which they agreed to.
Returned to ECPR today and the FTFs were as bad as ever. 6-7 FTFs in less than 100 rounds until I finally put the gun away and AGAIN, shot my Makarov to remember what shooting a trustworthy pistol is like.
So, in spite of how nice Ruger customer service has been, I have my first Ruger... and my last Ruger.
I hope they respond well to my request for a full refund so I can buy a 9mm EDC that I can trust.