We helped a guy out several (about 4-5) months ago with the same deal almost only his said he was a wanted individual. We have know this guy for years and dad has known him for 25-30 yrs and we know he has not had as much as a ticket much less been arrested. To make a long story short he just got his UPIN a few weeks ago and he had no problems buying a M&P the other day. Hope they get it resolved quick for ya!