Well we went to Tim's today around 1:30, they were pretty busy and it was a little on the pricey side. We watched the video and filled out the paperwork and got right onto a lane, no waiting and they had a class going on at the time.
While we were there I spoke with three employees and Tim's wife, all were very friendly and helpful. My niece, early 20s, had a great first outing and was smiling ear to ear, we were there for about an hour and a half. She ask me when are we going again.
Really the only downside was the pricing, I would give them a thumbs up and would go there again.
On a side note I look at a few gun prices and they seem to be very fair, the one that I remember is a Glock 19 gen4 $550.ish