Our current effort with Wells Fargo is going no better. Granted, ours always take longer because we have so much additional crap with the rentals that must be included, but the level of ridiculous with this is pegging. I've seen all kinds of mortgage transactions in the 10 years of real estate sales and I can honestly say that my own personal re-fi effort has been the worst. H&R Block is running a close second, but they just kept jerking the buyer around and refusing to acknowledge they couldn't close the deal due to underwriting issues. WF can't even seem to get our loan through underwriting despite asking for the same documentation no less than 4 times. Everything they've asked for was submitted in the initial stack of stuff.
You need to get out of Wells Fargo and fast.
Wells Fargo in Mortgage Fraud Scam
Feds Sue Wells Fargo - Mortgage Fraud
$10B Mortgage Fraud Settlement in Works at Wells Fargo
RUN AWAY!!