Medicare cutbacks, we have got 3/4 million a year more in sales with new customers but lost 1/2 million in sales/service of old customers.
Looks like they are getting out of desktop support altogether and focusing on network/server stuff only. They have been good with giving notices and trying to help find you other jobs.
I also heard billing and practice management took a huge hit as well.
As I recall Obamacare stripped out $700 Billion from Medicare to help fund it. So this is likely due to the so-called Affordable Care Act. Sorry to hear it, and I hope you bounce back.