Yeah, I've PM'd Andrew a couple times and not gotten a reply. I've also asked him to check on two different things and get back to me, but he never did. Maybe he's great with other customers, but just like Midway, he's lost my loyalty.
Sorry to hear that, I have bought from him since he started here on INGO, there has been one time he didn't get back with me and I found out later he was on vacation.
Keep in mind he is a one man show and sometimes is busy.