INGO: After midnight.

[Bigtanker]

Case of insomnia tonight. I've read everything on INGO!

 

[Bigtanker]

Wide awake again.

 

[gungirl65]

And the night owls are all sleeping? Throw rocks at the trees, they'll wake up.

 

[tv1217]

Mmm tasty rocks.

 

[gungirl65]

See it worked.

 

[Sylvain]

Hey who threw rocks?

 

[gungirl65]

Now shake the tree real hard and watch all the nuts fall out.

If Actaeon shows up, throw more rocks so you can rock him to sleep.

 

[RedneckReject]

I had today off...and I have tomorrow off too. I should be catching up on sleep. Nope. I'm so excited about actually having two days off in one week that sleep is eluding me

 

[poptab]

Posting in this thread!

 

[Ruger-9mm]

First day on graveyards, and on this schedule for the next 6 months. Going to be spending some time in here in between chats to stay awake...

 

[SkullDaddy.45]

First day on graveyards, and on this schedule for the next 6 months. Going to be spending some time in here in between chats to stay awake...

What work do you do Ruger?

 

[Bigtanker]

What work do you do Ruger?

No silly. He works in a graveyard!

 

[SkullDaddy.45]

No silly. He works in a graveyard!

Better then living in one I guess!! How ya doing BigT?

 

[MikeDVB]

Tired.

 

[Ruger-9mm]

What work do you do Ruger?

Chat based technical support for a company that may or may not be named after a fruit. Good gig.

 

[hoosierdoc]

Chat based technical support for a company that may or may not be named after a fruit. Good gig.

About us

Did they station you in the UAE?

 

[Ruger-9mm]

About us

Did they station you in the UAE?

Not that fruit. But I have provided support to the UAE before. I think I'm in the low 50's in terms of countries I've talked to. It's bad enough I can convert time in my head for most of Europe and some of the middle east.

 

[hoosierdoc]

Not that fruit.

Are you able to work from home and do the web chat thing? We have looked at offering that on our website. It's a very cool tech thing to get quick help, and allow the person providing the support to be doing other things as well.

 

[Ruger-9mm]

Are you able to work from home and do the web chat thing? We have looked at offering that on our website. It's a very cool tech thing to get quick help, and allow the person providing the support to be doing other things as well.

Yep, I work from home, and just VPN into the server to connect with our software. It even worked the same way when I was phone support, but I much prefer chat support to the phones. On a slow day I can be working on a few other things, or even just goofing off, and when things get busy I can handle two chats at one time, and I've even done two chats with screen sharing on each. May sound odd for them to just let us goof off in between chats, but we're happy employees and we create happy customers. Win-win all the way around.

 

[wlr2]

I used to be the account manager (read target) for a call center in carmel. I handled the biggest account from tech support to the online store. Our agents would run three chat sessions at one time, or one phone call and one chat. We also did email support for the APAC region. Our client was a former tech giant who had a huge hit in the 90's but petered out shortly thereafter. Their claim to fame was a floppy drive that could store 100MB of data and could move that data at ZIPpy speed.

Looking back now, I gues it's a good thing that I didn't carry at that time.