...so have her start documenting interaction with her superiors. Keep a journal.
yes
Yeah. Why do you think they wanted access to that info?
But, having worked in and spent a great deal of time in libraries over the years, I've rarely seen little old blue haired ladies (outside of a cafeteria) get so worked up as when they imagined authorities trying to infringe on patrons' right to read whatever they wanted without fear of repercussions. Seriously, some of those ladies would have gone to jail before giving up that kind of info.
and good for them...
but this isn't really related, imo. no one cares what he's looking at / reading, it's about what he's doing.
I would call police and video him each and every time he does this. I don't care what the 'policy' is. at least get him to go elsewhere...
2c
-rvb