jimbo-indy
Expert
Received a substantial gift certificate to Beech Grove Firearms from my employer for Christmas (he's a wonderful boss). Used it to buy a new gun. The next day, I received a call from BGF saying that they had made an error and owed me additional credit. I seems that somehow the gift certificate was mistakenly filled out for $50 less than was purchased. As a gift, I would have had no idea what the amount should have been and it is doubtful the giver would have known the amount of credit I received. Due to their good work, BGF compaires the gift credit against the price paid and caught the error.
How many stores would have just remained silent until the customer caught the error, which most likely would never have happened. This is why I will continue to patronize BGF.
How many stores would have just remained silent until the customer caught the error, which most likely would never have happened. This is why I will continue to patronize BGF.