Being an Eagle Creek RO my self all I can say is the staffing situation there is a bit tough. Its just been a combination of a lot of us getting new jobs or having new responsibilities (I think I can hear baby Jacob crying right now???) pulling a lot of us regular workers away on the weekends.
Steve has made the situation known to the Indy Parks Dept. but they havent hired anyone else yet to help. Until enough people (ie paying customers) complain I just dont see them being too anxious about resolving the problem.