Thanks for the offer. Your customer service puts bushmaster's to shame! lol. To answer your question, I didnt want to have anyone other than bushmaster work on the rifle since it is under warranty. I'm afraid that if I took it to a gunsmith and later down the road had to send it back again, they would no longer recognize the warranty. I just got off the phone with their customer service dept. I told them I either wanted a refund or a new upper and that I was done playing the shipping it back and forth for "repair" game since they're obviously incapable of repairing it. Chris, the guy I spoke with, didn't seem opposed to the new upper idea.
I live on the north side of Indianapolis. If Bushmaster doesn't take care of it this time or won't provide a refund, I would really appreciate taking you up on your offer and would compensate you in some way for your time. Again, thanks for the input guys
I live on the north side of Indianapolis. If Bushmaster doesn't take care of it this time or won't provide a refund, I would really appreciate taking you up on your offer and would compensate you in some way for your time. Again, thanks for the input guys