IDACS (LE network) is a message switch and based upon name and DOB can query multiple databases (NLETS, NCIC, Protective Order Registry, Sex Offender Registry, Firearms Licenses Database, VGTOF and others) some automatically and others after the appropriate message key in used. All are separate...
Any time there is a major technology rollout there are always some glitches. How quickly those glitches get remedied is the key. Many successfully logged on and applied for a duplicate and others for their initial license. The key is to fix the program so all can have a error-free experience...
The firearms license database has nothing to do with the driver's license database. Two completely different systems managed by two different agencies.
Whoever you spoke to is wrong. Going to your local agency won't get you any further. Send an email to ISP@isp.in.gov with all of her information and it will get resolved.
I'm just a person who wants Indiana firearms license applicants to receive the best service possible. I'm just someone who wants to be helpful. The information I quoted is on the ISP website.
Have her send an email to ISP@isp.in.gov with her information and the staff from the firearms license unit will look into the issue. Also, the new online application program (go to ISP: Home) will allow her to create a user name and password for an account that will allow her to track where her...