So contract was up with Dish and they didn't wanna work with me on price so I decided to switch to comcast. I already have internet thru them and by consolidating I'm able to save some cash while getting faster internet at that same time.
So I decided on the self install to save myself $70 install fee. I figure it cant be to hard
So I go to local comcast store and get 3 boxes and install kit.
Line for comcast comes into basement so I figure all I have to do is split It where service comes in and run one cable to my modem(for internet service)and then other to my tv. Split again from that cable to the 2 tvs for upstairs. When I went to do tv setup everything went like it should as far as I know. Downloaded content, asked for the last 4 of my account, etc. At what I would think was the end of download/tv setup, all I get is a blank screen. No audio. No video. Nothing. I call tech support and they have me do all kinds of crap to no avail. Try different HDMI inputs, cables, reboot, etc. Nothing changes. They say I have good signal to the box so must be my tv or something and want to send a tech out for a charge of course.
(FYI) I tried to do setup with just the main box hooked up to eliminate the other 2 boxes and cable run from the equation. Same results Also my internet has worked fine thru all of this as well. Never a disruption there
Not sure what could be wrong on my end as it did initial upload and could see that on the screen. I know it's not cable/tv input, etc related because I have since reconnected my Dish and all works fine.
Anyone have an idea what I could be doing wrong?
Anyone In NWI have any experience with installing cable willing to help out. Not talking for free of course. Was just hoping to get this fixed within a day or so
Any input would be great.
Sorry for the long read, just trying to put out as much info as I could think of
So I decided on the self install to save myself $70 install fee. I figure it cant be to hard
So I go to local comcast store and get 3 boxes and install kit.
Line for comcast comes into basement so I figure all I have to do is split It where service comes in and run one cable to my modem(for internet service)and then other to my tv. Split again from that cable to the 2 tvs for upstairs. When I went to do tv setup everything went like it should as far as I know. Downloaded content, asked for the last 4 of my account, etc. At what I would think was the end of download/tv setup, all I get is a blank screen. No audio. No video. Nothing. I call tech support and they have me do all kinds of crap to no avail. Try different HDMI inputs, cables, reboot, etc. Nothing changes. They say I have good signal to the box so must be my tv or something and want to send a tech out for a charge of course.
(FYI) I tried to do setup with just the main box hooked up to eliminate the other 2 boxes and cable run from the equation. Same results Also my internet has worked fine thru all of this as well. Never a disruption there
Not sure what could be wrong on my end as it did initial upload and could see that on the screen. I know it's not cable/tv input, etc related because I have since reconnected my Dish and all works fine.
Anyone have an idea what I could be doing wrong?
Anyone In NWI have any experience with installing cable willing to help out. Not talking for free of course. Was just hoping to get this fixed within a day or so
Any input would be great.
Sorry for the long read, just trying to put out as much info as I could think of