I shipped over 13,000 packages last year and on board to ship more this year. Every claim I've ever made has been paid within 30 days, except for 1 and I didn't pack it - one of our employees did. Maybe I'm just lucky?!!!This goes across the board, but claiming the insurance is a PITA! I worked the UPS shipping station for a while at my last job. If its broken, they will find every reason to not pay up. We had a claim rejected because we put a label over the box rating, and that inhibited them from verifying it was properly packaged! Lost is easier to prove, assuming it was lost in their system, and not stolen off of a doorstep. Most of the time that is your problem, unless the driver improperly released it.
I can guarantee that if you dont declare a firearm and there is issues down the road, you wont get ANYTHING for your claim.