A 20 gauge may be better for her. Less recoil than a 12 and you still have a good choice of different loads for it. I personally prefer a 12 gauge but I am not recoil sensative. There are many good choices out there for pump shotguns. H&R, Mossberg 500, Remington 870. Don't overlook used ones either, the Winchester 1300 is an awesome shotgun.