I deal with this EVERY SINGLE DAY at my store. EVERY DAY. Then mom calls and yells in tears, "WHY DID YOU MAKE MY BABY CRY?!" (I kid you not). Then dad calls and explains that he works for a 80 lawyer firm....
Every day. Pain.
What kind of store?
Computer.
We even had to institute a "no pause policy" in our employee training program due to sorority girls. That is to say, when the question come up (more often than you would think), "Is there anything we could do to fix this situation? Anything?" Employees are trained to say "NO!" without pausing. We had to put it in place because one of my married 'yuckster' employees got the question one day and the SOB paused for a good 20 seconds before saying "Probably not". I could have killed him...
He claims he was just having fun with her, not really considering having fun with her.
You're gonna have to explain more clearly. How does working in a computer store equate to being sued by sorority girls?
Heh, no kidding . . . there was plenty of drama but it was usually just an argument of Linux vs. Windows vs. Mac.I'm once again thankful I went to RHIT...