+1 Raven Concealment

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  • indianajoe

    Expert
    Aug 24, 2009
    809
    18
    Fishers
    I currently own a Raven Concealment Phantom and single mag carrier. At the most recent 1500, I purchased a second mag carrier from the Raven Concealment table. Tom had said they were now using injection-molded belt brackets and offered to also upgrade the brackets on my first mag carrier, no charge.

    I found later that the belt brackets were too small to use with my 1.75" gun belt, and sent Tom a PM here on INGO.

    There was a response in my inbox in under an hour. Tom called me by name and said, "no problem. Let me know your shipping address and I'll send a couple sets of the 1.75" loops your way."

    Paired with a quality product, THIS is the kind of response that builds customer loyalty.

    :yesway:
     

    Tom Fineis

    Marksman
    Mar 16, 2010
    229
    18
    Cleveland, OH
    Thanks Joe. We are busy but we promise to never let our popularity get in the way of customer service. We have worked hard to build a loyal following, and I am confident in saying we offer the best service and warranty in the industry. That will never change.
     
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